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Which kind of Cheapo Cleaning cleaner will service my home?

  • Cheapo Cleaning has a vast network of experienced, top-rated cleaners. Based on the date and time of your request, we work to assign the best cleaning professional available in your area.
  • Liked working with a specific cleaner? Let us know and we will do our best to get them back for each of your cleanings
  • You will receive an email with details about your cleaning professional prior to your appointment.

Can I reschedule or cancel a booking?

You can reschedule or cancel any booking for no charge at least 24 hours in advance of the scheduled start time. You can do this by contacting one of our agents at support@cheapocleaning.com

If you’re looking to cancel your cleaning service there are a few things we’d like you to consider:

  • Cheapo Cleaning has thousands of professionals on our platform. Let us help you find the right one to meet your needs. Once you’ve found the right pro for you contact support@cheapocleaning.com and they can help you have them back time and time again to clean your home just the way you like it.
  • Don’t forget, with Cheapo Cleaning your happiness is our goal. We stand behind the service our professionals deliver and every booking is backed by the Cheapo Cleaning guarantee. If you are not happy with the service, we will work to make it right.

Everyone at Cheapo Cleaning is focused on providing the best service possible for you and can be contacted at support@cheapocleaning.com

 

Do you offer recurring plans?

Not at this time however we are always expanding our product offering. Please contact support@cheapocleaning.com to learn more

 

What if my cleaner is late or doesn’t arrive? 

You should never have to deal with uncertainty around your booking experience, and we apologize for the lapse in service. If your cleaner is running late, please give them 30 minutes to arrive, as they may be stuck in traffic.

If your cleaner does not arrive, you can contact our customer experience team or contact us at support@cheapocleaning.com

We will work to make it right by sending another cleaner as soon as we can.

Unsatisfactory Service

We’re sorry to hear that your cleaner’s service didn’t live up to your expectations. Your happiness is our goal. That’s why we have our Cheapo Cleaning Happiness Guarantee. If you’re not happy, we’ll work to make it right.

We set high standards, and all of the professionals on our platform are meant to provide quality service.

Please be sure to rate your professional, so that our system won’t match you with them again. If you’d like, you can also reach out to our customer experience team to explain the issue in detail.

If you’d like a replacement booking for 48 hours from now, please include this request along with your availability.
If you’d like a replacement booking but aren’t sure when you’re available, just let us know!

What areas does Cheapo Cleaning service?

Cheapo Cleaning services most major cities in the US. Look for your city below:
Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Denver, East Bay (SF), Hamptons, Houston, Hudson County (NJ), Las Vegas, Los Angeles, Miami, New York, Orange County, Orlando, Peninsula (SF), Philadelphia, Phoenix, Portland, Sacramento, San Antonio, San Diego, San Francisco, San Jose, Seattle, Tampa, Washington, DC, and Westchester