The Cheapo Cleaning platform is made to be flexible, but we have some rules.

Our policies are designed to promote a reliable, consistent experience for customers and pros alike.

While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 24 hours (but more than 2 hrs) of your booking’s start time. 

Booking Cancellation Policy 
TypeDescriptionFee
Short notice cancellation feeCancel or reschedule 24 – 2 hrsbefore booking
Cancel less than 2 hrs before booking
$15 fee
Unable to refund
Missed appointment feeA pro arrives for a scheduled booking, but they’re unable to gain entry or get started.Unable to refund